Guest Experience Host — Fast-Paced Dining

Restaurant-Partners-Management-LL; Miromar Lakes (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

ADP, Inc. Miromar Lakes, FL is seeking a Host/Hostess to welcome guests, manage seating, and coordinate with servers to ensure smooth dining flow and a positive guest experience.

Requirements include a high school diploma, customer service experience in hospitality or food service, strong communication, and basic computer skills for reservations; OpenTable or Resy experience preferred. This on-site role offers hourly pay between $12 and $16.

Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in hospitality or food service.
• Strong communication and interpersonal skills.
• Ability to stand for extended periods and manage a fast-paced environment.
• Basic computer skills for managing reservations and seating software.

Responsibilities

• Greet guests warmly upon arrival and manage the seating process to maximize dining room efficiency.
• Maintain an organized waitlist and communicate accurate wait times to guests.
• Coordinate with servers and kitchen staff to ensure timely seating and service.
• Answer guest questions regarding menu items, seating policies, and special accommodations.
• Handle guest complaints or concerns professionally and elevate issues when necessary.
• Manage reservation systems and update seating charts as needed.
• Ensure the host station and entrance area are clean, organized, and welcoming.

Skills

Communication skills

Interpersonal skills

Basic computer skills

Education

High school diploma or equivalent

Tools

OpenTable

Resy

Reservation software

Job description

ADP, Inc. Miromar Lakes, FL is seeking a Host/Hostess to welcome guests, manage seating, and coordinate with servers to ensure smooth dining flow and a positive guest experience.

Requirements include a high school diploma, customer service experience in hospitality or food service, strong communication, and basic computer skills for reservations; OpenTable or Resy experience preferred. This on-site role offers hourly pay between $12 and $16.