Guest Experience Host — Everglades Tours

Coopertown Everglades Airboat - ef15; Miami (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Coopertown The Original Airboat Tour in Miami, FL seeks a Guest Service Associate to welcome visitors and share information about tours and dining options. You will support ticketing, reservations, and guest inquiries in a fast-paced environment.

Ideal candidates have at least 1 year in customer service or hospitality, strong communication, a positive attitude, and a willingness to learn about the Everglades and our offerings. This is a frontline role within a dynamic tourism setting.

Qualifications

• At least 1 year of customer service or hospitality experience.

Responsibilities

• Greeting guests with a warm and friendly attitude.
• Providing information about airboat tours, wildlife, and restaurant offerings.
• Assisting with ticket sales and reservations.
• Answering visitor questions and addressing concerns professionally.
• Maintaining a clean and organized workspace.
• Collaborating with team members to ensure smooth daily operations.

Skills

Customer service

Hospitality

Communication

Multitasking

Job description

Coopertown The Original Airboat Tour in Miami, FL seeks a Guest Service Associate to welcome visitors and share information about tours and dining options. You will support ticketing, reservations, and guest inquiries in a fast-paced environment.

Ideal candidates have at least 1 year in customer service or hospitality, strong communication, a positive attitude, and a willingness to learn about the Everglades and our offerings. This is a frontline role within a dynamic tourism setting.