Guest Experience Host — Events & Entertainment

Lucky Strike Entertainment; Aliso Viejo (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Aliso Viejo, CA is hiring an Event Host to create a vibrant, guest-focused experience. You will welcome guests, gather event details, and coordinate with staff to ensure smooth service and memorable moments.

This part-time role requires evening/night shifts and weekend availability, with opportunities to upsell extensions and enhance customer satisfaction in a dynamic entertainment venue.

Qualifications

• Well-developed interpersonal skills.
• A commitment to great guest service.

Responsibilities

• Gather all essential info for events and staffing prior to an event's start.
• Liaise with managers, chefs, and service staff regarding event timing and any special requests.
• Suggestively sell extensions (i.e., additional entertainment or food & beverage) to the pre-ordered event food, beverage, and/or experience package.
• Coordinate the setup of all tables/areas/supplies and manage the service of all food & beverage.
• Create a personal connection with the event contact and ensure that all guest needs aren't just met, but exceeded.
• Assist the guest by helping program names into the scoring system, explaining safety precautions, and maybe even giving a quick bowling lesson (kidding, not kidding).

Skills

Interpersonal skills

Guest service commitment

Job description

Lucky Strike Entertainment in Aliso Viejo, CA is hiring an Event Host to create a vibrant, guest-focused experience. You will welcome guests, gather event details, and coordinate with staff to ensure smooth service and memorable moments.

This part-time role requires evening/night shifts and weekend availability, with opportunities to upsell extensions and enhance customer satisfaction in a dynamic entertainment venue.