Guest Experience Host: Energize the Front of House

Fleet Landing Restaurant & Bar; Charleston (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Paid time off

Training & development

Wellness resources

Dental insurance

Health insurance

Vision insurance

Job summary

Fleet Landing Restaurant & Bar in Charleston, SC is seeking a friendly Host to set the tone for every guest's experience. You will greet guests, manage seating and waitlists, and coordinate with servers to keep the flow smooth in a fast-paced environment.

The role requires a polished appearance, strong communication, organizational skills, and calmness under pressure. You’ll handle reservations, answer phones, and ensure everyone feels welcome while upholding high service standards.

Qualifications

• Greet guests warmly and manage seating and waitlists.
• Communicate clearly with guests and staff.
• Handle phone calls and reservations.
• Maintain cleanliness and organization of the host stand.
• Hospitality experience is a plus.

Responsibilities

• Greet and seat guests efficiently while managing wait times.
• Manage seating, waitlists, and reservations.
• Coordinate with servers, kitchen, and management.
• Answer phones and update reservation system.
• Ensure guest satisfaction and resolve issues quickly.
• Keep restrooms clean and host stand organized.
• Support team with daily checklists.

Skills

Reliability

Professional appearance

Customer-friendly

Strong communication

Multitasking

Tech savvy

OpenTable experience

Team player

Feedback oriented

Tools

OpenTable

POS systems

Job description

Fleet Landing Restaurant & Bar in Charleston, SC is seeking a friendly Host to set the tone for every guest's experience. You will greet guests, manage seating and waitlists, and coordinate with servers to keep the flow smooth in a fast-paced environment.

The role requires a polished appearance, strong communication, organizational skills, and calmness under pressure. You’ll handle reservations, answer phones, and ensure everyone feels welcome while upholding high service standards.