Guest Experience Host - Energetic Escape Room Guide

Red Door Escape Room; Foxborough (MA); On-site; USD 19,000 - 27,000; Full time

Job summary

Red Door Escape Room is seeking a friendly, outgoing Game Master to create a memorable, six-star guest experience in a fast-paced team setting. You will hype players, explain rules, and guide groups through immersive puzzles and storylines.

The role emphasizes enthusiastic, clear communication, strong interpersonal skills, and a willingness to learn across roles. Weekend and evening shifts are required.

Qualifications

• Customer service oriented.
• Strong confident personalities.
• Enthusiastic and positive attitude.
• Strong interpersonal communication skills.
• Punctual and responsible.
• Possesses a team player mentality.
• Works well in a fast-paced environment.
• Basic knowledge and understanding of computers.
• Willing to grow and learn in various roles outside of the immediate position.
• Available to work weekends and evenings.
• (No knowledge/skills of technology, or "gaming" is required, but may be a plus)
• Must be 18 years of age or older.

Responsibilities

• Set the tone for every experience by hyping up players for their adventure and clearly communicating rules and storylines to groups.
• Accurately guide and assist the team by monitoring progress through control room monitors and adapting to situations to provide hints or clues.
• Foster the fun and immersive experience by becoming knowledgeable in all aspects of the position and engaging guests with the storylines and characters.

Skills

Customer service

Confident personalities

Positive attitude

Interpersonal communication

Punctual

Team player

Fast-paced environment

Basic computer knowledge

Willing to learn

Weekend/evening availability

Tech knowledge a plus

Age 18+

Job description

Red Door Escape Room is seeking a friendly, outgoing Game Master to create a memorable, six-star guest experience in a fast-paced team setting. You will hype players, explain rules, and guide groups through immersive puzzles and storylines.

The role emphasizes enthusiastic, clear communication, strong interpersonal skills, and a willingness to learn across roles. Weekend and evening shifts are required.