Guest Experience Host: Create Remarkable Memories

Bowl & Barrel; Dallas (TX); On-site; USD 24,000 - 36,000; Full time

Job summary

Bowl & Barrel in Dallas, TX is seeking a Host to be the first point of contact for guests. You will welcome guests, provide accurate wait times, and escort guests to dining or bar areas to ensure a smooth welcome.

Genuine hospitality, strong organizational and people skills, and the ability to maintain a clean host area are essential. You will answer calls, assist with To-Go orders, and help create a memorable guest experience.

Qualifications

• Familiarity with health and safety regulations.
• Excellent communication skills (in person and by phone).
• Strong organizational skills to monitor seating and waiting areas.
• Good physical condition to stand and walk during a shift.
• Knowledge of food safety regulations such as TABC and Food Handler is a plus.

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Escort guests to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress’s name.
• Greet customers upon departure, thanking them for joining us.
• Maintain a clean host reception area.
• Cater to guests who require extra attention (e.g. children, elderly).
• Answer incoming calls and address customers’ queries.
• Assist with To-Go Orders.

Skills

Communication skills

Customer service

Organization

Physical stamina

Food safety knowledge

Job description

Bowl & Barrel in Dallas, TX is seeking a Host to be the first point of contact for guests. You will welcome guests, provide accurate wait times, and escort guests to dining or bar areas to ensure a smooth welcome.

Genuine hospitality, strong organizational and people skills, and the ability to maintain a clean host area are essential. You will answer calls, assist with To-Go orders, and help create a memorable guest experience.