Guest Experience Host & Cashier II

Viejas Casino & Resort; California (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental, Vision benefits

Paid Time Off (PTO)

Disability Insurance

Employee Assistance Program

Bonus eligibility

Tuition reimbursement

Gym membership reimbursement

Job summary

Viejas Casino & Resort in San Diego area is seeking an Host Cashier II to greet and seat guests, manage cash transactions, and assist servers with table maintenance and to-go orders. Requires the ability to work in a fast-paced dining environment and provide outstanding guest service.

Candidates should have 1–2 years of related restaurant host/cashier experience, cash handling skills, and a Food Handler’s Certificate. California RBS training may be required upon hire, and must be 21+.

Qualifications

• Greet and seat guests in a professional and courteous manner.
• Cash handling and POS experience required.
• Food Handler’s Certificate required.
• RASS or TIPS Certification must be obtained within 90 days and maintain current certification.
• California Responsible Beverage Service Training required upon hire.
• Must be 21 years of age or older.
• 1–2 years of related restaurant host/cashier experience preferred.
• Strong verbal, written, and interpersonal communication skills.
• Bilingual preferred.
• Knowledge of fine dining operations with Front of House service.
• Ability to multi-task in a fast-paced environment.
• Flexible to work evenings, weekends, and holidays.

Responsibilities

• Greets and seats guests in a professional and courteous manner.
• Answers telephone and responds promptly to guest inquiries or takes messages.
• Estimates wait times, monitors the guest waiting list, and ensures guest needs are met.
• Operates cash register, provides change, and balances at shift end.
• Provides accurate wait times and updates guests accordingly.
• Seats guests at tables, distributes menus, and accommodates special requests.
• Assists in taking To-Go orders and ensures timely fulfillment.
• Verifies food tickets presented by servers or guests.
• Assists servers with drink orders and guest requests when appropriate.
• Recognizes when guests have consumed too much alcohol and escalates to the manager.
• Busses and resets tables as needed.
• Assigns servers and bussers in designated areas.
• Maintains sanitation standards and a safe work environment.
• Keeps informed on casino events and promotions to answer guest questions.

Skills

Cash handling

POS experience

Guest service

Bilingual

Strong communication

Education

High school diploma or GED

Tools

Cash register/ POS system

Job description

Viejas Casino & Resort in San Diego area is seeking an Host Cashier II to greet and seat guests, manage cash transactions, and assist servers with table maintenance and to-go orders. Requires the ability to work in a fast-paced dining environment and provide outstanding guest service.

Candidates should have 1–2 years of related restaurant host/cashier experience, cash handling skills, and a Food Handler’s Certificate. California RBS training may be required upon hire, and must be 21+.