Guest Experience Host & Cashier

ROWLAND HEIGHTS BAEKJEONG LLC; California; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k after 90 days

Paid sick leave

Job summary

The Rowland Heights Baekjeong in Rowland Heights, CA is seeking a host/cashier to greet guests, provide menus, and seat customers. You will handle phone inquiries and assist staff while processing payments with cash, cards, and gift cards.

Critical duties include managing the register and ensuring it balances at shifts' end, keeping menus tidy, and delivering great customer service with a smile while supporting the team as needed.

Qualifications

• High School/GED or higher education preferred.
• Superior skills in interaction with customers preferred.
• Prior cash handling experience preferred.

Responsibilities

• Receive payments and present change to customers.
• Function as the host/hostess of the restaurant.
• Receive food checks from waiters or customers.
• Manage the register, including all credit card and cash operations.
• Ensure a balance of the register at the end of the shift or working period.
• Keeps menus clean and ready to present to customers.
• Great customer service with a smile.
• Dispense Gift Cards
• Answer phones
• Clean and organize the counters and shelves with sanitizer
• Restock and fill toothpicks, business cards, restaurant office supplies, thermal paper, and Windex
• Make sure the iPod and iPad are charged
• Change dirty towels for clean ones every hour
• Wipes down and sanitizes the phone and charger
• Cleans the money counter with compressed air and wipe with sanitizer
• Throws away any leftover beverages and food
• Wipe down all POS, credit card machine and printer
• Refill napkin holders
• Closing the drawer
• Count cash tips
• Record voids, comps, and discounts
• Count soda money and write the total on an envelope
• Count the register
• Count the money bank
• Place all receipts in an envelope
• Beverage and Chemical inventory sheet
• Tasting log
• Restroom checklist
• Gather busser, runner, cashier, server, shift leader and manager checklist sheets
• Envelopes for drop money and receipts

Skills

Customer service

Cash handling

Education

High School/GED

Job description

The Rowland Heights Baekjeong in Rowland Heights, CA is seeking a host/cashier to greet guests, provide menus, and seat customers. You will handle phone inquiries and assist staff while processing payments with cash, cards, and gift cards.

Critical duties include managing the register and ensuring it balances at shifts' end, keeping menus tidy, and delivering great customer service with a smile while supporting the team as needed.