Guest Experience Host & Cashier

IP Casino Resort Spa - Biloxi; Biloxi (MS); On-site; USD 25,000 - 32,000; Full time

Job summary

IP Casino Resort Spa - Biloxi is hiring for a casino restaurant cashier position. You will greet guests, process payments on a computerized register, and maintain accurate banking while ensuring service is fast and courteous.

The role includes monitoring cleanliness, handling guest inquiries, and coordinating with service staff to optimize flow and efficiency. The job requires excellent customer service, basic math ability, and the capacity to stand or sit for long periods.

Qualifications

• Previous experience as a cashier preferred.
• Must have excellent customer service skills.
• Must have basic math skills.
• Must be able to stand and/or sit in a confined area for duration of shift.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Greet and escort guests to their table.
• Accept payments from restaurant guests utilizing a computerized cash register and maintain an accurate bank.
• Provide menus to guests and inform them of specials.
• Circulate through restaurant and coordinate activities of service personnel to provide fast and courteous service to customers.
• Assign bus person and food server breaks.
• Inspect and monitor cleanliness of room and compliance with safety and health code regulations.
• Resolve customer complaints, or refers to restaurant manager.
• Maintain records of number of guests served during shift, employee absences, or problems with equipment of food service.
• Operate computerized cash register to itemize and process guest checks in accordance with established procedures.

Skills

Customer service

Basic math

Cashier experience

Job description

IP Casino Resort Spa - Biloxi is hiring for a casino restaurant cashier position. You will greet guests, process payments on a computerized register, and maintain accurate banking while ensuring service is fast and courteous.

The role includes monitoring cleanliness, handling guest inquiries, and coordinating with service staff to optimize flow and efficiency. The job requires excellent customer service, basic math ability, and the capacity to stand or sit for long periods.