Guest Experience Host & Busser - Front of House

Elmer's Restaurants; Boise (ID); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Tip pool

Meal discounts

Employee assistance

Referral bonuses

Life insurance

Flexible benefits

Job summary

Elmer's Restaurants is seeking a friendly host/busser to greet guests, manage wait lists, and support servers in a fast-paced dining room in Boise, Idaho. You will ensure a warm welcome, handle guest requests, and help maintain a clean, inviting lobby and dining area.

Ideal candidates demonstrate excellent interpersonal skills, a positive attitude, and the ability to work independently or in a team. Previous restaurant experience is appreciated, and a valid Food Handler’s Card is required where

Qualifications

• Must be able to speak, read, write, and understand the primary language of the work location and of the Guests who typically visit the work location.
• Must be able to perform simple mathematical calculations and complete computer data entry.
• Requires valid Food Handler’s Card.
• Must have valid Alcohol Server Permit if required by state regulations for serving or cashiering.

Responsibilities

• Greets Guests in a warm and welcoming manner.
• Opens door for Guests arriving and departing whenever possible.
• Welcomes Guest to Elmer’s and identifies first-time Visitors.
• Informs manager and server of first-time Guests.
• Accommodates special needs of Guests ( boosters, high chairs, disabilities ).
• Manages the wait list when the restaurant is full.
• Provides Guests assistance to servers as needed.
• Process Guest payments.
• Maintains cleanliness of lobby, waiting area, cashier stand, and restrooms.
• May serve as busser when needed (cleans tables, restocks, removes dishes, moves bus cart, etc.)
• Refill coffees and waters for Guests.
• Pick up trash and debris in parking lot and sidewalk areas.
• Completes side work and extra projects as assigned.

Skills

Interpersonal skills

Guest service

Sequence of service

Teamwork

Education

Food Handler’s Card

Alcohol Server Permit (state requirement)

Job description

Elmer's Restaurants is seeking a friendly host/busser to greet guests, manage wait lists, and support servers in a fast-paced dining room in Boise, Idaho. You will ensure a warm welcome, handle guest requests, and help maintain a clean, inviting lobby and dining area.

Ideal candidates demonstrate excellent interpersonal skills, a positive attitude, and the ability to work independently or in a team. Previous restaurant experience is appreciated, and a valid Food Handler’s Card is required where