Guest Experience Host

Santa-Fe-Cattle-Company-; Shawnee (OK); On-site; USD 22,000 - 32,000; Full time

Job summary

Santa-Fe-Cattle-Company- is seeking a friendly Host to greet guests, manage seating, and coordinate with servers to ensure a smooth dining experience.

The ideal candidate is outgoing, organized, and able to stand for long periods, communicate clearly, and handle quick decisions in a fast-paced setting. This role emphasizes excellent customer service, teamwork, and attentiveness from arrival to seating, with a warm welcome for every guest.

Qualifications

• Guest knowledge and host standards, including floor plan and seating rotation.
• Menu knowledge and phone procedures for reservations and guest inquiries.
• Applicant procedures and front door standards.
• Door functions and host station standards.

Responsibilities

• Greet guests, escort to tables and provide menus and utensils.
• Manage seating using rotation system and accommodate special requests.
• Maintain restroom checks and open menu counts for kitchen.
• Communicate effectively with guests and work as a team.
• Provide excellent customer service and handle patron questions.

Job description

Santa-Fe-Cattle-Company- is seeking a friendly Host to greet guests, manage seating, and coordinate with servers to ensure a smooth dining experience.

The ideal candidate is outgoing, organized, and able to stand for long periods, communicate clearly, and handle quick decisions in a fast-paced setting. This role emphasizes excellent customer service, teamwork, and attentiveness from arrival to seating, with a warm welcome for every guest.