Guest Experience Host

Pyramid Global Hospitality; Saint Michaels (MD); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Employee discounts

Job summary

Pyramid Global Hospitality is seeking a friendly Host for the Inn at Perry Cabin, a Forbes-recognized luxury resort on the Miles River in St. Michaels, Maryland.

You will greet guests, assist the service team, and set the tone for a welcoming dining experience in a distinctive Chesapeake Bay environment. Based at the Inn at Perry Cabin, you will monitor dining areas, estimate wait times, coordinate reservations, and support the team to create memorable moments for guests at the restaurant and

Qualifications

• Engaging and welcoming personality.
• Ability to work under pressure in a fast-paced environment.
• Passion for creating an exceptional guest experience.
• Excellent communication skills.

Responsibilities

• Greet guests as they arrive to the restaurant.
• Monitor open dining sections for empty and cleaned tables.
• Estimate wait times for guests and manage the waiting list.
• Ensure guests' needs are met while they wait.
• Answer the telephone, book reservations, and adjust tables for large parties.

Skills

Engaging personality

Work under pressure

Guest experience focus

Excellent communication skills

Job description

Pyramid Global Hospitality is seeking a friendly Host for the Inn at Perry Cabin, a Forbes-recognized luxury resort on the Miles River in St. Michaels, Maryland.

You will greet guests, assist the service team, and set the tone for a welcoming dining experience in a distinctive Chesapeake Bay environment. Based at the Inn at Perry Cabin, you will monitor dining areas, estimate wait times, coordinate reservations, and support the team to create memorable moments for guests at the restaurant and