Guest Experience Host

Spaghetti Works Restaurants, Inc.; Ralston (NE); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

401(k)

Health insurance

Competitive salary

Job summary

Spaghetti Works Restaurants, Inc. in Omaha, NE is seeking a friendly Host to welcome guests, seat them, and help ensure an exceptional dining experience. You will greet guests, present menus, and coordinate seating with servers to keep the flow smooth while balancing table assignments and rotations.

This role rewards a customer-focused personality and clear communication with guests and staff. You should be detail-oriented, able to multitask, and maintain a neat, presentable host stand.

Qualifications

• Previous restaurant hosting or serving experience preferred.
• Friendly and customer-focused personality.
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
• Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
• Ability to effectively communicate on the telephone.

Responsibilities

• Greet guests and seat them at tables or in waiting areas
• Provide guests with menus
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
• Operate cash registers to accept payments for food and beverages
• Answer the phone.
• Take to-go orders when necessary.
• Keep the host stand neat, tidy, and presentable for guests.

Skills

Customer service

Friendly demeanor

Greeting & farewells

Communication with staff

Telephone etiquette

Job description

Spaghetti Works Restaurants, Inc. in Omaha, NE is seeking a friendly Host to welcome guests, seat them, and help ensure an exceptional dining experience. You will greet guests, present menus, and coordinate seating with servers to keep the flow smooth while balancing table assignments and rotations.

This role rewards a customer-focused personality and clear communication with guests and staff. You should be detail-oriented, able to multitask, and maintain a neat, presentable host stand.