Guest Experience Host

Pyramid Global Hospitality; Litchfield Park (AZ); On-site; USD 26,000 - 32,000; Full time

Job summary

The Wigwam in Litchfield Park, AZ, operated by Pyramid Global Hospitality, is seeking a friendly Host to join our team. You will welcome guests, guide them to dining areas, and support the service team to deliver memorable hospitality at a world-class property.

As the first and last contact for guests, you will excel in a fast-paced environment, communicating clearly and ensuring smooth seating experiences while contributing to exceptional guest memories.

Qualifications

• Hospitality mindset with a friendly, welcoming attitude.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced dining environment.

Responsibilities

• Greet guests as they arrive or move about the restaurant area.
• Monitor open dining sections for empty and cleaned tables.
• Estimate wait times and manage the guest waiting list.
• Ensure guest needs are met while they are waiting.
• Answer the telephone, book reservations, and adjust tables for large parties.

Skills

Engaging personality

Excellent communication skills

Ability to work under pressure

Guest-focused service

Job description

The Wigwam in Litchfield Park, AZ, operated by Pyramid Global Hospitality, is seeking a friendly Host to join our team. You will welcome guests, guide them to dining areas, and support the service team to deliver memorable hospitality at a world-class property.

As the first and last contact for guests, you will excel in a fast-paced environment, communicating clearly and ensuring smooth seating experiences while contributing to exceptional guest memories.