Guest Experience Host

Pyramid Global Hospitality; Fort Wayne (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Pyramid Global Hospitality’s The Bradley in Fort Wayne, IN invites a friendly Host to join our dining team. You will greet guests, assist the service staff, manage waiting guests, and help create a warm, engaging first impression that sets the tone for a memorable visit.

This entry-level role offers hands-on learning at a world-class property, with opportunities to develop hospitality skills, build customer service instincts, and grow with a dynamic team dedicated to exceptional guest

Qualifications

• Engaging personality and excellent communication are essential.
• Customer-focused mindset with ability to work under pressure.
• Hospitality-focused and guest-centric approach.

Responsibilities

• Greet guests as they arrive or move about the restaurant area.
• Monitor open dining sections of the restaurant for empty and cleaned tables.
• Estimate wait times for guests and manage the guest waiting list.
• Ensure guest needs are met while they are waiting.
• Answer the telephone, book reservations and rearrange tables for large parties.

Skills

Engaging personality

Excellent communication skills

Customer-focused

Team player

Hospitality

Job description

Pyramid Global Hospitality’s The Bradley in Fort Wayne, IN invites a friendly Host to join our dining team. You will greet guests, assist the service staff, manage waiting guests, and help create a warm, engaging first impression that sets the tone for a memorable visit.

This entry-level role offers hands-on learning at a world-class property, with opportunities to develop hospitality skills, build customer service instincts, and grow with a dynamic team dedicated to exceptional guest