Guest Experience Host

State & Allen; Dallas (TX); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Wellness resources

Company parties

Dental insurance

Employee discounts

Job summary

State & Allen in Dallas is seeking a friendly Host to welcome guests, seat them, and help ensure a superb dining experience. You will manage reservations, assist with seating, and coordinate with servers to balance workloads.

We offer benefits such as health insurance, PTO, and more. Compensation is $14 per hour, with opportunities to grow as part of a guest-focused team that values clear communication and excellent service.

Qualifications

• Experience in restaurant hosting or serving.
• Customer service/hospitality experience required.
• Clear greetings and farewells; understand requests.
• Clear communication with servers and managers.
• Ability to communicate effectively on the telephone.
• Authorized to work in the United States.

Responsibilities

• Greet customers and seat them at tables or in waiting areas.
• Providing customers with menus and answering any questions they may have.
• Optimizing seating at different tables to ensure an even workload for wait staff and all guest's seating needs are taken care of.
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
• Manage the flow of guests into the dining and bar areas, and provide accurate wait times to incoming guests if appropriate.
• Assisting guests with their reservations when they arrive, as well as booking reservations for the future.
• Answering phone calls to the restaurant.
• Take to-go orders when necessary.
• Keep the host stand neat, tidy, and presentable for guests.
• Any other duties deemed necessary to the position.

Skills

Customer service

Hospitality

Guest greeting

Telephone etiquette

Seat guests

Job description

State & Allen in Dallas is seeking a friendly Host to welcome guests, seat them, and help ensure a superb dining experience. You will manage reservations, assist with seating, and coordinate with servers to balance workloads.

We offer benefits such as health insurance, PTO, and more. Compensation is $14 per hour, with opportunities to grow as part of a guest-focused team that values clear communication and excellent service.