Guest Experience Host

The Sicilian Baker; Chandler (AZ); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Health benefits

Job summary

The Sicilian Butcher in Chandler, AZ is seeking a friendly Host/Hostess to greet guests, manage the waitlist, and be the face of the restaurant. You’ll welcome guests and help keep the dining room flow smooth in a lively environment.

Responsibilities include seating guests, taking reservations, answering inquiries, and providing outstanding customer service to ensure a positive first impression for every guest.

Qualifications

• Must have a current food handlers card or be able to obtain one
• Must have experience, a positive attitude, be punctual and be a team player
• Willing to go the extra mile to satisfy every need of our guests.

Responsibilities

• Greeting guests as they enter and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer while keeping table rotation in mind.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations, and answering questions.
• Providing great customer service.

Skills

Friendly

Organized

Customer service

Team player

Job description

The Sicilian Butcher in Chandler, AZ is seeking a friendly Host/Hostess to greet guests, manage the waitlist, and be the face of the restaurant. You’ll welcome guests and help keep the dining room flow smooth in a lively environment.

Responsibilities include seating guests, taking reservations, answering inquiries, and providing outstanding customer service to ensure a positive first impression for every guest.