Guest Experience Host

Auberge Collection; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Auberge Collection in Austin, Texas is looking for a dedicated Restaurant Host to ensure a welcoming atmosphere and exceptional service for our guests. You will greet guests, manage reservations, and maintain a clean environment while coordinating with the restaurant staff to optimize guest experiences.

The ideal candidate should have prior hospitality experience, strong communication skills, and the flexibility to work varied schedules including weekends.

Qualifications

• Prior experience in customer service or hospitality, preferably in a high-end setting.
• Strong communication skills, positive attitude, and ability to speak/write in English fluently.
• Must meet minimum age to serve alcohol.

Responsibilities

• Greet guests warmly and handle check-ins and seating.
• Answer phones, take reservations, and maintain records.
• Coordinate with staff to ensure guest satisfaction.
• Maintain cleanliness of the host station.
• Resolve guest complaints promptly.

Skills

Customer service

Strong communication

Flexibility

Job description

Auberge Collection in Austin, Texas is looking for a dedicated Restaurant Host to ensure a welcoming atmosphere and exceptional service for our guests. You will greet guests, manage reservations, and maintain a clean environment while coordinating with the restaurant staff to optimize guest experiences.

The ideal candidate should have prior hospitality experience, strong communication skills, and the flexibility to work varied schedules including weekends.