Guest Experience Hero — Flexible Scheduling Cashier & Team Member

Workstream; Shenango Township (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Paid training

401k benefits

Flexible scheduling

Job summary

Dairy Queen Grill & Chill #16174 is seeking a friendly Cashier / Customer Service Team Member to deliver great guest experiences in a fast-paced setting. You’ll warmly welcome guests, accurately take orders, enter them into the POS, and handle payments with care while supporting daily operations.

This role emphasizes teamwork, reliability, and a positive attitude. We offer flexible scheduling, paid training, employee discounts, and a 401k plan.

Qualifications

• At least 15 years old (or meet local employment age requirements).
• Available to work a minimum of 9 hours per week.
• Excellent customer service and communication skills.
• Positive attitude and genuine desire to help customers.
• Strong work ethic with dependable attendance.
• Coachable mindset with willingness to learn and accept feedback.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Basic math skills and attention to detail for accurate order entry and cash handling.
• Physical ability to stand, walk, lift up to 50 pounds, and perform repetitive movements.

Responsibilities

• Welcome every guest with a friendly, enthusiastic attitude and genuine conversation
• Accurately take customer orders and enter them into the POS system
• Process cash, credit, and electronic payments with precise cash handling
• Answer questions about menu items, promotions, and recommend additional products
• Prepare, package, and present guest orders efficiently and accurately
• Maintain a clean, safe, and welcoming restaurant environment
• Restock condiments, beverages, paper products, and supplies as needed

Skills

Customer service

Communication skills

Positive attitude

Teamwork

Cash handling

Tools

POS system

Job description

Dairy Queen Grill & Chill #16174 is seeking a friendly Cashier / Customer Service Team Member to deliver great guest experiences in a fast-paced setting. You’ll warmly welcome guests, accurately take orders, enter them into the POS, and handle payments with care while supporting daily operations.

This role emphasizes teamwork, reliability, and a positive attitude. We offer flexible scheduling, paid training, employee discounts, and a 401k plan.