Guest Experience & Golf Services Supervisor

Arcis Golf; The Woodlands (TX); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life Insurance

Accident & Critical Illness Insurance

Paid time off

401(k) plan and match

Holiday pay

Food & Beverage discounts throughout 夭

Employee assistance program

Career Growth

Flexible Schedules

Development Opportunities

Job summary

Arcis Golf is seeking a dedicated team member for The Woodlands Country Club, Trails Course in The Woodlands, TX. You will deliver exceptional guest services, oversee bag drop and tee-time coordination, and lead outside service staff to maintain high standards of service.

In this role, you will manage maintenance of carts and practice areas, oversee inventory of range balls and tees, and enforce safety and environmental guidelines. A strong team mindset and weekend availability are essential.

Qualifications

• Previous experience in golf course operations or a similar role.
• Strong interpersonal and communication skills.
• Leadership and team management abilities.
• Knowledge of golf equipment and terminology.
• Ability to work weekends, holidays, and irregular hours.

Responsibilities

• Welcome and assist golfers with their bags, equipment, and provide exceptional customer service.
• Manage the golf bag drop area, ensuring a smooth and efficient check-in process.
• Coordinate tee times, cart rentals, and other golf-related services for guests.
• Address customer inquiries, concerns, and complaints in a professional and courteous manner.
• Train and schedule outside service staff.
• Supervise and motivate staff to maintain high standards of service and professionalism.
• Conduct performance evaluations and provide constructive feedback.
• Oversee the cleanliness and maintenance of golf carts, clubs, and practice facilities.
• Monitor and ensure the proper functioning of golf carts, range equipment, and practice areas.
• Report any equipment or facility issues to Director of Golf or General Manager.
• Maintain an inventory of range balls, tees, and other golf-related items.
• Enforce golf course rules and regulations to ensure a safe and enjoyable experience for all guests.
• Ensure compliance with environmental and safety standards, such as chemical handling and disposal.
• Address safety concerns promptly and take necessary corrective actions.

Skills

Interpersonal skills

Communication

Leadership

Golf knowledge

Weekend availability

Job description

Arcis Golf is seeking a dedicated team member for The Woodlands Country Club, Trails Course in The Woodlands, TX. You will deliver exceptional guest services, oversee bag drop and tee-time coordination, and lead outside service staff to maintain high standards of service.

In this role, you will manage maintenance of carts and practice areas, oversee inventory of range balls and tees, and enforce safety and environmental guidelines. A strong team mindset and weekend availability are essential.