Guest Experience Front Desk Clerk

Equity LifeStyle Properties, Inc.; Key (AL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

medical, dental, and vision plans

a generous 401(k) employer match

paid vacations, holidays, and sickTime

Job summary

Equity LifeStyle Properties, Inc. is hiring a Front Desk Clerk in Long Key, Florida.

The role focuses on delivering exceptional guest and resident experiences at our resort, serving as the primary information source and handling payments with accuracy. You’ll work with the General Manager to resolve inquiries quickly, maintain office efficiency by running reports and submitting maintenance requests, and uphold a high standard of customer satisfaction through professional communication and

Qualifications

• High school diploma or equivalent required.
• 1+ years of experience in customer service preferred.
• Strong organizational skills and attention to detail required.
• Ability to learn new computer systems and software.

Responsibilities

• Act as the resort liaison and provide guests and residents with information in person and by phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to keep office operations efficient.
• Collaborate with the General Manager and communicate regularly to address inquiries.
• Prioritize customer satisfaction and resolve conflicts promptly.

Skills

Customer service

Organizational skills

Attention to detail

Communication skills

Education

High school diploma or equivalent

Tools

POS systems

Computer literacy

Job description

Equity LifeStyle Properties, Inc. is hiring a Front Desk Clerk in Long Key, Florida.

The role focuses on delivering exceptional guest and resident experiences at our resort, serving as the primary information source and handling payments with accuracy. You’ll work with the General Manager to resolve inquiries quickly, maintain office efficiency by running reports and submitting maintenance requests, and uphold a high standard of customer satisfaction through professional communication and