Guest Experience Front Desk Agent

Davidson Hospitality Group.; Town of Florida (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Hotel Discounts

Tuition Reimbursement

401K Match

Job summary

Davidson Hospitality Group. is seeking a Front Desk Agent to join their team at Margaritaville Hollywood Beach Resort in Florida. The ideal candidate will provide exceptional customer service, managing guest check-ins and assisting with inquiries to create memorable experiences.

Applicants should have previous customer service experience and strong communication skills. The role offers flexible schedules and opportunities for growth within the hospitality sector.

Join us to redefine hospitality at Davidson and enjoy comprehensive benefits including medical coverage, hotel discounts, and more!

Qualifications

• Previous experience in a customer service role, preferably in a hotel or hospitality environment.
• Strong problem-solving abilities and the ability to remain calm under pressure.
• Availability to work flexible schedules, including evenings, weekends, and holidays.

Responsibilities

• Provide exceptional customer service, creating a positive first impression for guests.
• Efficiently handle guest check-ins and check-outs.
• Resolve guest inquiries and complaints with professionalism.
• Assist guests with recommendations about local attractions.

Skills

Customer service experience

Excellent communication skills

Cash handling

Problem-solving

Computer proficiency

Organizational skills

Multitasking

Flexibility

Education

High School diploma or equivalent

Tools

Hotel property management software

Job description

Davidson Hospitality Group. is seeking a Front Desk Agent to join their team at Margaritaville Hollywood Beach Resort in Florida. The ideal candidate will provide exceptional customer service, managing guest check-ins and assisting with inquiries to create memorable experiences.

Applicants should have previous customer service experience and strong communication skills. The role offers flexible schedules and opportunities for growth within the hospitality sector.

Join us to redefine hospitality at Davidson and enjoy comprehensive benefits including medical coverage, hotel discounts, and more!