Guest Experience Food Server | Tips + Growth

News Cafe; Miami Beach (FL); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts on food and bevarw?

Health, vision, and dental benefits

Career advancement opportunities

Training and development

Descripción de la vacante

V&E Hospitality Group is seeking friendly Food Servers to deliver an exceptional dining experience. You will greet guests, take orders, serve food and beverages, and ensure accuracy and courtesy throughout the shift.

Ideal candidates have strong customer service, multitasking ability, and a positive, team-focused attitude. Evenings, weekends, and holidays availability is preferred in a fast-paced, guest-centric environment.

Formación

• Previous experience as a Food Server in a restaurant or similar setting is preferred but not required.
• Excellent customer service and interpersonal skills.
• Strong communication and active listening abilities.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Positive attitude and a desire to exceed guest expectations.
• Knowledge of food and beverage menu items.
• Availability to work evenings, weekends, and holidays as needed.

Responsabilidades

• Greet guests warmly, provide menus, and assist in answering questions about the menu and specials. Offer recommendations and take accurate food and beverage orders.
• Input food and drink orders into the POS system with precision, ensuring modifications and dietary requests are accurately communicated to the kitchen staff.
• Serve food and beverages promptly, checking for order accuracy before delivering to guests. Anticipate and fulfill guest needs throughout their dining experience.
• Clear tables efficiently, removing used dishes, glassware, and utensils. Reset tables promptly to provide a clean and welcoming atmosphere for the next guests.
• Encourage guests to explore menu options, including appetizers, desserts, and specialty drinks, to enhance their dining experience and increase revenue.
• Present bills to guests, process payments accurately, and provide change or receipts as needed. Thank guests for their patronage and invite them to return.
• Maintain a clean and organized workstation, including side stations and service areas. Assist in maintaining overall restaurant cleanliness.
• Collaborate with kitchen staff, bussers, and fellow servers to ensure smooth service and a positive dining experience. Assist colleagues during peak times as necessary.

Conocimientos

Customer service

Interpersonal skills

Communication

Active listening

Descripción del empleo

V&E Hospitality Group is seeking friendly Food Servers to deliver an exceptional dining experience. You will greet guests, take orders, serve food and beverages, and ensure accuracy and courtesy throughout the shift.

Ideal candidates have strong customer service, multitasking ability, and a positive, team-focused attitude. Evenings, weekends, and holidays availability is preferred in a fast-paced, guest-centric environment.