Guest-Experience Food Runner: Fast, Friendly Service

Deep Lagoon; Naples (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Phelan Family Brands is seeking a Food Runner to quickly deliver food and beverages to tables and provide attentive service throughout the guest experience. You will interact with guests and coordinate with servers to ensure a smooth, high-quality dining experience.

Ideal candidates communicate clearly, stay positive under pressure, and handle multiple plates with a fast pace while upholding food safety standards and accuracy from tickets to tables.

Qualifications

• Ability to read food tickets accurately.
• Knowledge of recipes and specs for QA.
• Maintain a positive attitude and friendly demeanor.
• Ability to safely carry multiple plates.

Responsibilities

• Deliver food and beverages to tables promptly.
• Read tickets and expedite orders by longest times.
• Inform managers of long ticket times.
• Maintain tables clean and pass bussing as needed.
• Refill non-alcoholic drinks and assist servers.
• Ensure guest expectations are met before leaving the table.
• Provide best-in-class service with a warm approach.

Skills

Reading tickets

Food safety

Communication

Customer service

Fast-paced

Teamwork

Job description

Phelan Family Brands is seeking a Food Runner to quickly deliver food and beverages to tables and provide attentive service throughout the guest experience. You will interact with guests and coordinate with servers to ensure a smooth, high-quality dining experience.

Ideal candidates communicate clearly, stay positive under pressure, and handle multiple plates with a fast pace while upholding food safety standards and accuracy from tickets to tables.