Guest-Experience Food & Beverage Server

Agua Caliente Casino • Resort • Spa; Cathedral City (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Agua Caliente Casino • Resort • Spa is seeking friendly dining room servers to deliver attentive food and beverage service to guests in our casino and hotel environment.

Provide knowledgeable menu guidance, handle guest receipts per internal controls, and maintain clean, organized service stations. This role may rotate among casino or hotel outlets and requires ability to stand for long periods, lift up to 25 lbs, and work in a smoky environment.

Qualifications

• High school diploma/GED preferred.
• Restaurant experience 1-2 years of related experience in full-service dining preferred.

Responsibilities

• Provide knowledgeable, prompt, friendly, and courteous service of food and beverages.
• Have a full working knowledge of the menu, specials, beverages and wine lists.
• Follow the correct sequence of service at all times.
• Clears, cleans, resets, and maintains station during shift.
• Assists other servers in giving the best possible service.
• Handles guests receipts according to internal controls.
• Assures F&B areas are maintained in accordance with company standards, as well as all applicable regulations.
• Remain up-to-date on property events and hours of operation for all F&B outlets.
• Provide excellent guest service.
• May be assigned to Food & Beverage work stations of the casino and/or hotel.
• Must be able to stand, move and work throughout the property, including walking up to 1 mile, climbing stairs and standing for extended periods of time.
• Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs.

Skills

Customer service

Stamina

Education

High school diploma/GED

Job description

Agua Caliente Casino • Resort • Spa is seeking friendly dining room servers to deliver attentive food and beverage service to guests in our casino and hotel environment.

Provide knowledgeable menu guidance, handle guest receipts per internal controls, and maintain clean, organized service stations. This role may rotate among casino or hotel outlets and requires ability to stand for long periods, lift up to 25 lbs, and work in a smoky environment.