Guest Experience Floor Supervisor

Hotel Yountville; Goodyear (AZ); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Hotel Yountville in Goodyear, AZ is seeking a hands-on hospitality professional to manage housekeeping operations and staff training. You will supervise daily cleaning, inspect rooms and public areas, and coordinate with leadership to meet brand standards and guest expectations.

The role emphasizes team collaboration, strong communication, and responsiveness to guest requests, including VIPs, with focus on safety and accuracy in records and reports.

Qualifications

• Strong team orientation and guest focus.
• Ability to plan schedules and oversee staff.
• Excellent communication with guests and colleagues.

Responsibilities

• Prepare schedules for staff and distribute workload.
• Inspect guest rooms and public areas to ensure standards.
• Train and supervise new associates and provide ongoing training.
• Attend VIP requests and maintain records for lost and found.
• Generate departure reports and handle repairs/maintenance reporting.

Skills

Team player

Guest service

Communication

Scheduling

Training

Job description

Hotel Yountville in Goodyear, AZ is seeking a hands-on hospitality professional to manage housekeeping operations and staff training. You will supervise daily cleaning, inspect rooms and public areas, and coordinate with leadership to meet brand standards and guest expectations.

The role emphasizes team collaboration, strong communication, and responsiveness to guest requests, including VIPs, with focus on safety and accuracy in records and reports.