Guest Experience Educator — Part-Time, Flexible Schedule

Lululemon Athletica Inc.; Town of Victor (NY); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Accommodation for accessibility

Job summary

lululemon Athletica Inc. is seeking a Part-Time Educator for the Eastview Mall location on a contract basis through January 2027. The Educator will deliver world-class guest experiences, share product education, and uphold a luxury store environment.

Responsibilities include engaging guests, navigating omnichannel programs, restocking, and maintaining safety and store standards. Eligible candidates are 18+, legally eligible to work in the U.S., and able to travel to the store as needed.

Responsibilities

• Guest Experience: Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Guest Experience: Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Guest Experience: Provide technical product education by articulating the value and benefit of the product.
• Guest Experience: Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
• Guest Experience: Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Guest Experience: Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Working with Others: Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Working with Others: Establish supportive and productive relationships with all team members.
• Working with Others: Collaborate with team members to ensure optimal guest experience and support store operations.
• Operations: Perform product presentation tasks according to company standards.
• Operations: Use in-store technology to support store operations and provide positive guest experiences.
• Operations: Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• Operations: Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Operations: Perform work in accordance with applicable policies, procedures, and laws or regulations.
• Key Skills & Core Values You Bring: Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Key Skills & Core Values You Bring: Integrity/Honesty: Behaves in an honest, fair, and ethical manner
• Key Skills & Core Values You Bring: Guest Experience: Enjoys working and connecting with, understanding, and helping guests
• Key Skills & Core Values You Bring: Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
• Key Skills & Core Values You Bring: Self-Awareness: Is aware of how words or actions may be perceived by or affect others
• Key Skills & Core Values You Bring: Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
• Key Skills & Core Values You Bring: Enthusiasm: Is enthusiastic about one’s own work; looks for ways to make work fun and engaging
• Job Requirements: Must be legally authorized to work in the country in which the store is located
• Job Requirements: Must be 18 years of age or older
• Job Requirements: Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
• Job Requirements: Must have the ability to travel to assigned store with own transportation methods
• Availability: Willing to work a flexible schedule including evenings, weekends, and holidays
• Other Willingness Requirements: Willing to work in an environment with bright lights and loud music
• Other Willingness Requirements: Willing to move through a store for most of a shift to help guests and accomplish work
• Other Willingness Requirements: Willing to move boxes weighing up to 30 lbs (13.6 kg)
• Other Willingness Requirements: Willing to work as part of a team and also complete some work independently
• Job Assets: Education: High school diploma, GED, or equivalent

Job description

lululemon Athletica Inc. is seeking a Part-Time Educator for the Eastview Mall location on a contract basis through January 2027. The Educator will deliver world-class guest experiences, share product education, and uphold a luxury store environment.

Responsibilities include engaging guests, navigating omnichannel programs, restocking, and maintaining safety and store standards. Eligible candidates are 18+, legally eligible to work in the U.S., and able to travel to the store as needed.