Guest Experience Dynamo — Growth & Service Excellence

Roccos Doughnuts Company; Westborough (MA); Hybrid; USD 19,286 - 24,796; Part time

Benefits offered by this job

Competitive salary

Free uniforms

Paid time off

Training & development

Job summary

Rocco’s Doughnuts Company is seeking a dependable and energetic Guest Experience Team Member in Worcester County, MA. This role involves creating exceptional customer experiences by greeting guests warmly and accurately taking orders. Candidates should be flexible in working at various locations including Auburn, Worcester, Millbury, and Westborough. Strong communication skills and a positive attitude are essential. The position offers opportunities for growth in a fast-growing local brand.

Qualifications

• Dependable and committed to showing up for scheduled shifts.
• Available to work at any Rocco's location as needed.
• Previous food service or hospitality experience is a plus but not required.

Responsibilities

• Greet guests warmly and provide an exceptional customer experience.
• Take orders accurately and efficiently.
• Prepare drinks and assist with doughnut presentation and packaging.
• Maintain a clean and organized front-of-house area.
• Work with team members to keep service fast and smooth during busy periods.
• Support different locations when needed.

Skills

Friendly, positive attitude

Strong communication skills

Reliability and dependability

Comfortable working in a fast-paced environment

Team player

Job description

Rocco’s Doughnuts Company is seeking a dependable and energetic Guest Experience Team Member in Worcester County, MA. This role involves creating exceptional customer experiences by greeting guests warmly and accurately taking orders. Candidates should be flexible in working at various locations including Auburn, Worcester, Millbury, and Westborough. Strong communication skills and a positive attitude are essential. The position offers opportunities for growth in a fast-growing local brand.