Guest Experience Director — Front Desk Leader

Sonic Automotive, Inc.; Charlotte, Northern (NC, KY); Hybrid; USD 41.000 - 50.000; Vollzeit

Benefits dieser Stelle

On-site gym

Award-winning training

Medical, dental, vision, HSA, 401k, &

PTO

Personal Automotive Concierge Service

Zusammenfassung

Sonic Automotive's corporate office in Charlotte is seeking a Director of First Impressions to lead front desk operations, greet visitors, manage a multi-line phone system, and support administrative activities across the organization. The ideal candidate has a minimum of one year receptionist experience, excellent communication and organizational skills, and proficiency with Microsoft Office.

This full-time role offers competitive benefits and opportunities for professional growth within a

Qualifikationen

• Associate degree (AA) or equivalent combination of education and experience.
• Minimum of one year of receptionist experience in a professional business environment.
• Excellent interpersonal, verbal, and written communication skills.
• Strong organizational and time management skills.
• Proficiency with Microsoft Office applications.
• Ability to work independently and effectively with limited supervision.
• Authorization to work in the United States.
• Ability to pass pre-employment requirements, including background screening, motor vehicle record review, drug screening, and driver’s license verification.

Aufgaben

• Reception & Guest Services: Answer and manage a multi-line telephone system, determine caller needs, and route calls to the appropriate department.
• Reception & Guest Services: Greet visitors in a timely, professional, and courteous manner.
• Reception & Guest Services: Determine visitor needs and coordinate with the appropriate department for visitor assistance or escort.
• Reception & Guest Services: Deliver a superior guest experience for all visitors to the corporate office
• Office Coordination & Administration: Oversee the visitor sign-in process and maintain established security procedures
• Office Coordination & Administration: Maintain conference room reservation schedules and support meeting coordination efforts
• Office Coordination & Administration: Provide information and administrative assistance to internal departments as needed
• Office Coordination & Administration: Assist with special projects and other administrative duties as assigned Professional Representation: Serve as a positive and professional representative of Sonic Automotive to visitors, vendors, and employees
• Office Coordination & Administration: Maintain a welcoming, organized, and professional reception area
• Office Coordination & Administration: Support a culture of customer service excellence and teamwork throughout the organization
• Education/Experience: Associate degree (AA) or equivalent combination of education and experience
• Required Qualifications: Minimum of one year receptionist experience in a professional business environment
• Skills: Excellent interpersonal, verbal, and written communication, strong organizational and time management, proficiency with Microsoft Office
• Other: Authorization to work in the United States
• Compliance: Ability to pass pre-employment requirements, including background screening, motor vehicle record review, drug screening, and driver’s license verification

Kenntnisse

Interpersonal skills

Verbal communication

Written communication

Organizational skills

Time management

Microsoft Office

Ausbildung

Associate degree (AA)

Tools

Microsoft Office

Jobbeschreibung

Sonic Automotive's corporate office in Charlotte is seeking a Director of First Impressions to lead front desk operations, greet visitors, manage a multi-line phone system, and support administrative activities across the organization. The ideal candidate has a minimum of one year receptionist experience, excellent communication and organizational skills, and proficiency with Microsoft Office.

This full-time role offers competitive benefits and opportunities for professional growth within a