Guest Experience Designer

Color Factory; New York (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical (FT Only)

Dental and Vision insurance

401k Retirement Plan

Employee Assistance Program

Paid Safe & Sick Leave and Paternity

Job summary

Color Factory in New York City is seeking an Experience Specialist to welcome guests, uphold an exceptional experience, and reflect our artistic vision. You will engage visitors, address questions, and ensure a safe, joyful environment in a fast-paced venue.

Ideal candidates are friendly, reliable, and excellent communicators with a passion for service, teamwork, and color-based experiences, with a readiness to adapt to varying guest needs.

Qualifications

• Experience in customer service or guest-facing roles.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, collaborative environment.
• Must be 18 years or older.

Responsibilities

• Greet and engage guests to create a welcoming environment.
• Maintain high-quality guest experience and reflect brand values.
• Assist guests with questions and directions as needed.
• Collaborate with team to resolve issues promptly.

Skills

Customer service

Communication

Collaboration

Problem-solving

Time management

Attention to detail

Physical strength

Job description

Color Factory in New York City is seeking an Experience Specialist to welcome guests, uphold an exceptional experience, and reflect our artistic vision. You will engage visitors, address questions, and ensure a safe, joyful environment in a fast-paced venue.

Ideal candidates are friendly, reliable, and excellent communicators with a passion for service, teamwork, and color-based experiences, with a readiness to adapt to varying guest needs.