Guest Experience Crew Member: Service & Smiles

Lyon Management Co., INC.; Baxley (GA); On-site; USD 12,000 - 18,000; Full time

Job summary

Dairy Queen in Baxley, GA is seeking enthusiastic team members to serve as brand ambassadors, greeting fans and helping them navigate the menu with friendly, accurate information. You will handle product questions and ensure a welcoming, clean environment that reflects our commitment to fan-first service.

You will politely resolve concerns, work with teammates and management to deliver timely, high-quality service, and follow health and safety standards while preparing treat products.

Responsibilities

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Assist fans with menu navigation and product ingredient questions
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Prepare treat products following restaurant, health, and safety standards and procedures
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Job description

Dairy Queen in Baxley, GA is seeking enthusiastic team members to serve as brand ambassadors, greeting fans and helping them navigate the menu with friendly, accurate information. You will handle product questions and ensure a welcoming, clean environment that reflects our commitment to fan-first service.

You will politely resolve concerns, work with teammates and management to deliver timely, high-quality service, and follow health and safety standards while preparing treat products.