Guest Experience Crew Member — Fast-Paced Café

Baskin-Robbins; Alexandria (VA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Weekly pay

Employee meals

Medical insurance with company contrib

Job summary

Crew Members at Baskin-Robbins franchisees help deliver great guest experiences by preparing products to exact quality standards and serving with enthusiasm in a clean setting. You join a team that works together to meet guests’ needs and create reasons to return.

If you enjoy a fast-paced environment and want to use your personality and skills, becoming a Crew Member with a Baskin-Robbins franchisee is a strong career choice.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).
• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.

Responsibilities

• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Operations Excellence for Guest Satisfaction meeting our C.A.R.E. level of service.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Skills

Fluent English

Cash handling

Equipment operation

Guest focus

Job description

Crew Members at Baskin-Robbins franchisees help deliver great guest experiences by preparing products to exact quality standards and serving with enthusiasm in a clean setting. You join a team that works together to meet guests’ needs and create reasons to return.

If you enjoy a fast-paced environment and want to use your personality and skills, becoming a Crew Member with a Baskin-Robbins franchisee is a strong career choice.