Guest Experience Crew Member

CircusTrix, LLC; Lakeland (FL); On-site; USD 17,000 - 24,000; Part time

Job summary

CircusTrix Crew Members are frontline team members responsible for delivering a safe, engaging guest experience across multiple park operations stations. You may be assigned to Court Monitor, Greeter, Party Host, Café FOH/BOH, Front Desk, Park Training, or Marketing Support.

Qualified candidates are 16+, able to work evenings/weekends/holidays, and comfortable in a fast-paced environment. Prior hospitality experience is a plus but not required. Compensation starts at $15.00 per hour.

Qualifications

• Must be 16 years of age or older.
• Availability to work evenings, weekends, and holidays.
• Ability to follow safety procedures and operational guidelines.
• Ability to work in a fast-paced, high-energy environment.
• Prior customer service or hospitality experience preferred but not required.

Responsibilities

• Deliver a safe and positive guest experience at all times.
• Follow park safety rules and operational procedures.
• Maintain cleanliness and organization of assigned areas.
• Communicate clearly and professionally with guests and team members.
• Adapt to changing business demands and station assignments.
• Demonstrate teamwork, accountability, and professionalism during each shift.
• Actively supervise attractions to ensure guest safety (Court Monitor).
• Welcome guests and provide directional assistance (Greeter/ Park Support).
• Lead birthday parties and group events (Party Host).
• Prepare party rooms and materials prior to events (Party Coordinator).
• Take and process guest orders accurately using POS systems (Café Front of House).
• Prepare food and beverages and maintain kitchen cleanliness (Café BOH).
• Greet and check in guests; assist with waivers and ticket purchases (Front Desk).
• Complete required onboarding and safety certifications (Park Training).
• Assist with in-park promotions and community events (Marketing Support).

Skills

Positive attitude

Strong verbal communication

Coachability

Reliability

Punctuality

Teamwork

Initiative

Calm under pressure

Tech familiar (POS)

Education

No formal education requirement

Tools

POS systems

Job description

CircusTrix Crew Members are frontline team members responsible for delivering a safe, engaging guest experience across multiple park operations stations. You may be assigned to Court Monitor, Greeter, Party Host, Café FOH/BOH, Front Desk, Park Training, or Marketing Support.

Qualified candidates are 16+, able to work evenings/weekends/holidays, and comfortable in a fast-paced environment. Prior hospitality experience is a plus but not required. Compensation starts at $15.00 per hour.