Guest Experience Coordinator — Front Desk (Evenings & Weekends)

Floyd's 99 Barbershop; Frisco (TX); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Short-Term Disability

Life Insurance

Anniversary Bonus

Advancement opportunities

Full-time and part-time positions

Job summary

Floyd's 99 Barbershop in Frisco, TX is seeking outgoing Front Desk Coordinators to join a fast-paced, high-volume environment. You will greet guests, manage check-ins and wait lists, answer phones, process payments, and upsell retail products while keeping the lobby inviting.

Evenings and weekends availability is preferred, with options for full-time or part-time shifts and opportunities for advancement within the team.

Qualifications

• Customer service experience preferred.
• Outgoing, friendly personality.
• Cash handling experience.
• Great phone skills.
• Ability to multitask in a busy environment.
• Team player.
• Availability to work evenings and weekends.

Responsibilities

• Greet every guest and create a welcoming first impression.
• Manage check-ins, the wait list, and appointment flow.
• Answer phones and respond to guest questions.
• Process payments and handle cash accurately.
• Recommend and sell retail hair care products.
• Keep the front lobby clean and organized.

Skills

Customer service

Outgoing personality

Cash handling

Phone skills

Multitasking

Team player

Evenings/weekends

Job description

Floyd's 99 Barbershop in Frisco, TX is seeking outgoing Front Desk Coordinators to join a fast-paced, high-volume environment. You will greet guests, manage check-ins and wait lists, answer phones, process payments, and upsell retail products while keeping the lobby inviting.

Evenings and weekends availability is preferred, with options for full-time or part-time shifts and opportunities for advancement within the team.