Guest Experience Coordinator – Complimentary Services

Dimensionhospitality; Fort Worth (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Dimensionhospitality seeks a friendly Complimentary Services Coordinator to oversee the setup, presentation, and service of the hotel’s complimentary offerings such as breakfast and guest amenities. You’ll help keep areas clean, restock supplies, and ensure guests feel welcome.

This role emphasizes strong guest service, multitasking, and teamwork. You’ll interact with guests, answer questions, and coordinate with leadership to maintain safe food handling and a warm, organized environment.

Qualifications

• Strong guest service and communication skills.
• Friendly, positive, and people oriented attitude.
• Ability to multitask and stay organized.
• Reliable, punctual, and committed to quality.
• Experience with customer service or food service is helpful but not required.
• Flexible to work any shifts, including holidays and weekends.

Responsibilities

• Oversee setup, restocking, and presentation of complimentary services
• Greet guests and provide friendly, helpful service
• Monitor food, beverage, and supply levels and replenish as needed
• Maintain cleanliness and organization of service and dining areas
• Ensure compliance with food handling and safety standards
• Assist with light food preparation and basic service tasks
• Answer guest questions and support requests
• Communicate supply or maintenance needs to leadership

Skills

Guest service

Communication

Multitasking

Organized

Reliable

Punctual

Friendly attitude

Flexible shifts

Job description

Dimensionhospitality seeks a friendly Complimentary Services Coordinator to oversee the setup, presentation, and service of the hotel’s complimentary offerings such as breakfast and guest amenities. You’ll help keep areas clean, restock supplies, and ensure guests feel welcome.

This role emphasizes strong guest service, multitasking, and teamwork. You’ll interact with guests, answer questions, and coordinate with leadership to maintain safe food handling and a warm, organized environment.