COMPLIMENTARY SERVICES COORDINATOR

EMBASSY SUITES - FORT WORTH; Fort Worth (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Embassy Suites - Fort Worth is seeking a Complimentary Services Coordinator to oversee breakfast, evening receptions, and guest amenities, ensuring warm service and well-presented offerings.

You will greet guests, monitor supplies, maintain cleanliness, assist with light food prep, and coordinate with leadership to meet guest needs.

Qualifications

• Strong guest service and communication skills.
• Friendly, positive, and people oriented attitude.
• Ability to multitask and stay organized.
• Reliable, punctual, and committed to quality.
• Experience with customer service or food service is helpful but not required.
• Flexible to work any shifts, including holidays and weekends.

Responsibilities

• Oversee setup, restocking, and presentation of complimentary services.
• Greet guests and provide friendly, helpful service.
• Monitor food, beverage, and supply levels and replenish as needed.
• Maintain cleanliness and organization of service and dining areas.
• Ensure compliance with food handling and safety standards.
• Assist with light food preparation and basic service tasks.
• Answer guest questions and support requests.
• Communicate supply or maintenance needs to leadership.

Job description

You are friendly, organized, and enjoy creating positive guest experiences. You understand the importance of providing warm service and making sure complimentary offerings are well presented and guest ready. If you enjoy interacting with people and keeping operations running smoothly, keep reading.The RoleAs a Complimentary Services Coordinator, you oversee the setup, presentation, and service of the hotel’s complimentary offerings, such as breakfast, evening receptions, or guest amenities. You help maintain cleanliness, support guest needs, and ensure a welcoming environment.What You Will Be DoingOversee setup, restocking, and presentation of complimentary servicesGreet guests and provide friendly, helpful serviceMonitor food, beverage, and supply levels and replenish as neededMaintain cleanliness and organization of service and dining areasEnsure compliance with food handling and safety standardsAssist with light food preparation and basic service tasksAnswer guest questions and support requestsCommunicate supply or maintenance needs to leadershipWhy You Will Love It HereA welcoming and team oriented environmentOpportunities to learn hospitality operationsA role where you make guests feel cared for every dayReady to Join the TeamIf you are ready to help deliver a warm, welcoming, and well organized complimentary service experience, we would love to meet you.Apply now.EOEWhat Makes You YouStrong guest service and communication skillsFriendly, positive, and people oriented attitudeAbility to multitask and stay organizedReliable, punctual, and committed to qualityExperience with customer service or food service is helpful but not requiredFlexible to work any shifts, including holidays and weekends.