Guest Experience Coordinator

Littlekickersco; Denver, Northern (CO, KY); Hybrid; USD 36,000 - 39,000; Full time

Job summary

Kickin’ It Kids Gym in Denver, CO is hiring a Guest Experience Coordinator. This role drives the heartbeat of the family experience, from welcoming at the door to leading class energy and coordinating special events.

If you love kids, thrive in a fast-paced setting, and bring positive energy, you’ll fit right in. You’ll help with open play, classes, and birthday celebrations, ensuring a safe, fun environment and exceptional front-desk support.

Qualifications

• Experience working with children in a professional setting.
• Proven ability to provide excellent customer service to clients.
• Positive, upbeat energy that can translate to kiddos, families, and coworkers.
• A passion for promoting active and healthy lifestyles for children.
• Early childhood educators are highly desired! (preferred)

Responsibilities

• Lead fun, structured, age-appropriate classes.
• Encourage kids as they build confidence, coordination, and courage.
• Bring energy, creativity, and positivity to every session.
• Help set up and reset the gym floor for each class.
• Assist with birthday parties, camps, and special events.
• Welcome every family with warmth and enthusiasm.

Skills

Customer service

Communication

Positive energy

Kids engagement

Reliability

Job description

JOIN THE KICKIN’ IT CREW

Job Details

Job Location: Kickin It Kids Gym - Denver, CO 80222

Position Type: Full-Time/Part-Time

Salary Range: $26.00 - $28.00 Hourly

Kickin’ It Kids Gym | Guest Experience Coordinator

THE COMPANY

Kickin’ It Kids Gym is a Denver-based indoor play and movement space offering children’s fitness classes, open play, and unforgettable birthday parties and events. But what truly sets us apart is the experience we create.

We are a place where kids can move freely, build strength, and develop a lifelong love for healthy, active living while families feel safe, supported, and part of something meaningful. Every class, every visit, every moment is designed to help children grow stronger, build confidence, and create memories that last well beyond their time in our space.

THE ROLE

At Kickin’ It, we don’t just run classes and check clients in, we create moments kids remember and families trust.

As a Kickin’ It Guest Experience Coordinator, you are the heartbeat of that experience. You’re the high-five at the door, the hype during class, the calm, confident presence parents rely on, and the reason kids can’t wait to come back.

This is a hands‑on, high-energy role where no two days look the same. One moment you’re helping a toddler take their first jump, the next you’re leading a birthday party dance‑off, and later you’re welcoming a new family into the Kickin’ It community.

If you love kids, thrive in a fast-paced environment, and bring great energy wherever you go you’ll fit right in.

This role reports to the General Manager of Kickin’ It Kids Gym.

Compensation

The pay range for this role is $22-$30 per hour.

WHAT YOU’LL DO

Coach, Play, & Lead

• Lead fun, structured, age-appropriate classes
• Encourage kids as they build confidence, coordination, and courage
• Bring energy, creativity, and positivity to every session
• Help set up and reset the gym floor for each class

Create Unforgettable Event Experiences

• Assist with birthday parties, camps, and special events
• Lead games, activities, and celebrations
• Keep events flowing, organized, and fun from start to finish

Deliver a Standout Client Experience

• Welcome every family with warmth and enthusiasm
• Support front desk needs, check‑ins, and basic questions
• Help families feel confident, comfortable, and excited to be here

Keep Our Space Safe & Beautiful

• Maintain a clean, organized, and safe environment
• Follow all safety standards and protocols
• Jump in wherever needed—this is a team‑first culture

WHO YOU ARE

• You genuinely love working with kids
• You bring positive energy and a can‑do attitude
• You’re reliable, punctual, and take pride in your work
• You’re comfortable talking with both kids and parents
• You’re eager to learn, grow, and be part of something bigger

WHO IS EXPERIENCE PLUS BUT NOT REQUIRED

(Experience with kids—coaching, babysitting, camps, etc.—is a plus, but not required. We’ll train you.)

WHY YOU’LL LOVE IT HERE

• You get to move, play, and be active every day
• You’ll make a real impact on kids’ confidence and growth
• You’ll gain experience in coaching, customer experience, and events
• You’ll be part of a supportive, high-energy team that truly has fun

This isn’t just a job, it’s a place where you get to show up, bring the energy, and make a difference.

Qualifications

• Early childhood educators are highly desired!
• A passion for promoting active and healthy lifestyles and community for children
• Experience working with children in a professional setting
• Experience with curriculum development is a plus!
• Proven ability to provide excellent customer service to clients
• Positive, upbeat energy that can translate to kiddos, families, and coworkers