Guest Experience Concierge – Luxury Retail

Ralph Lauren; New York (NY); On-site; USD 24,796 - 38,572; Part time

Job summary

A leading global lifestyle brand is seeking a Guest Services Coordinator in New York to enhance in-store hospitality services and support sales goals. The ideal candidate will maintain exceptional client experiences, facilitate relationships through effective communication, and assist in various store operations while ensuring a welcoming environment. Responsibilities include supporting sales staff, engaging with clients, and maintaining store presentation. This role offers a competitive hourly rate ranging from $18 to $28 based on experience.

Qualifications

• Relevant work experience preferred.
• Ability to maneuver around the sales floor and lift up to 30 lbs.
• Ability to operate the register and stand for multiple hours.

Responsibilities

• Own the client experience for all hospitality needs within the store.
• Support corporate and store-to-store product requests.
• Assist with customer calls and promote strong relationships.

Skills

Well-developed written and verbal communication skills

Excellent interpersonal skills

Strong organizational skills

Self-starter/proactive mindset

Tools

Word

Excel

PowerPoint

Outlook

Job description

A leading global lifestyle brand is seeking a Guest Services Coordinator in New York to enhance in-store hospitality services and support sales goals. The ideal candidate will maintain exceptional client experiences, facilitate relationships through effective communication, and assist in various store operations while ensuring a welcoming environment. Responsibilities include supporting sales staff, engaging with clients, and maintaining store presentation. This role offers a competitive hourly rate ranging from $18 to $28 based on experience.