Guest Experience Concierge – Front Desk

Hyatt House; Cypress (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

HYATT house Cypress/Anaheim is seeking a Guest Service Agent to manage front desk operations with a focus on guest satisfaction. The role requires efficient check-in/check-out, cash handling, and providing local information to guests.

The position is fast-paced and emphasizes excellent organization and communication to deliver superior service in a residential-style hotel environment.

Qualifications

• Excellent organization and communication skills
• Superior guest service abilities
• Cash handling and telephone answering are required

Responsibilities

• Checks in and checks out of all hotel guests
• Assists guests with local information
• Handles cash and processes payments with accuracy

Skills

Organization

Communication

Guest service

Job description

HYATT house Cypress/Anaheim is seeking a Guest Service Agent to manage front desk operations with a focus on guest satisfaction. The role requires efficient check-in/check-out, cash handling, and providing local information to guests.

The position is fast-paced and emphasizes excellent organization and communication to deliver superior service in a residential-style hotel environment.