Guest Experience & Club Operations Manager

Troon International; Show Low (AZ); On-site; USD 40,000 - 50,000; Full time

Job summary

A prestigious golf club in Show Low, AZ seeks a Guest Services Manager responsible for outside services, guest relations, and event organization. The ideal candidate will have a high school diploma, relevant experience, and strong interpersonal skills. You will supervise staff, ensure the upkeep of the facility, and manage guest interactions to provide superior service. This role requires a valid driver’s license, and the ability to work in various weather conditions.

Qualifications

• High school diploma or general education degree (GED).
• Six months to one year of related experience and/or training.
• Ability to read and speak English for job duties.

Responsibilities

• Manage outside services and guest relations.
• Organize groups and events alongside the Tournament Coordinator.
• Maintain clubhouse and parking lot upkeep.
• Supervise Guest Services team members and ensure effective training.

Skills

Hospitality focus

Guest relations

Communication skills

Inventory control

Organizational skills

Education

High school diploma or GED

Tools

Customer service systems

Job description

A prestigious golf club in Show Low, AZ seeks a Guest Services Manager responsible for outside services, guest relations, and event organization. The ideal candidate will have a high school diploma, relevant experience, and strong interpersonal skills. You will supervise staff, ensure the upkeep of the facility, and manage guest interactions to provide superior service. This role requires a valid driver’s license, and the ability to work in various weather conditions.