Guest Experience Champion: Pizza Team Member

America's Pizza Company, LLC; Candler (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Pizza Hut Team Member in Candler, NC serves guests with a smile, supports food prep, and upholds brand standards. Reports to Restaurant General Manager and shifts focus to guest experience and safety.

The role emphasizes following training, completing duties, delivering fast service, cleaning responsibilities, and strong customer communication, including phone inquiries. Expected to embody Tasty Hut, LLC and Pizza Hut values daily.

Qualifications

• Be a customer maniac – role specific
• Passion for customer service
• (Shoulder 2 Shoulder and Learning Zone Courses Completed)

Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Job description

Pizza Hut Team Member in Candler, NC serves guests with a smile, supports food prep, and upholds brand standards. Reports to Restaurant General Manager and shifts focus to guest experience and safety.

The role emphasizes following training, completing duties, delivering fast service, cleaning responsibilities, and strong customer communication, including phone inquiries. Expected to embody Tasty Hut, LLC and Pizza Hut values daily.