Guest Experience Champion — Bakery Café Team Member

Panera Bread Company; Naples (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive pay with tips

Free meals on shift

Paid vacation

Insurance & 401(k)

Perks & rewards

Assistance program

Job summary

Panera Bread Company is seeking a Restaurant Team Member to be the heart of hospitality, delivering warmth and joy to every guest interaction. You’ll support in bakery-cafe operations, from production to service, and help ensure each guest receives our best experience.

This role offers opportunities to connect with guests, contribute to Panera’s growing business, and be part of a team that delivers memorable moments in a fast-paced environment.

Qualifications

• You must be at least 16 years old.
• Able to lift up to 25 lbs and stand for extended periods.
• Clear communication with guests, managers, and team members in a loud environment.
• Strong interpersonal skills and a passion for making guests smile.
• Enjoy creating moments of comfort, connection, and joy for every guest.
• Thrives in a fast-paced environment and can multitask.
• Reliable, punctual, and flexible for evenings, weekends, and holidays.
• Food Handler’s Card, as required by law.
• Food service experience is welcome but not required.

Responsibilities

• Greet every guest with genuine warmth and enthusiasm.
• Assist in bakery-cafe areas across Production, Prep, Service, Cashier, Expo, Drive-Thru, Barista, Guest Experience Champion, QC, etc.
• Assemble fresh salads, soups, and sandwiches with care and accuracy.
• Move around to assist guests at entry, cashier, and dining areas.
• Maintain a clean, safe, and inviting environment per food safety standards.
• Stay informed about daily priorities and adapt to changes with a positive attitude.
• Support team success by completing cleaning and stocking duties and helping set up the next shift.

Skills

Customer service

Interpersonal skills

Multitasking

Punctuality

Job description

Panera Bread Company is seeking a Restaurant Team Member to be the heart of hospitality, delivering warmth and joy to every guest interaction. You’ll support in bakery-cafe operations, from production to service, and help ensure each guest receives our best experience.

This role offers opportunities to connect with guests, contribute to Panera’s growing business, and be part of a team that delivers memorable moments in a fast-paced environment.