Guest Experience Champion — Café Team Member

Panera Bread Company; Town of Orchard Park (NY); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive pay and tips

Free on-shift meals

Paid vacation & holidays

Medical, dental, vision, life, pet & 4

Team member rewards

Assistance program

Job summary

Panera Bread is seeking a Restaurant Team Member to be the heart of hospitality, delivering warmth and great food to every guest. You’ll work across roles in the bakery-cafe—from production to service—greeting guests and assembling fresh salads, soups, and sandwiches with care and accuracy.

You will stay on the move, support a clean and safe environment, and help set up the next shift. Flexible schedule, team tips, and growth opportunities are available.

Qualifications

• Minimum age 16+ and ability to lift up to 25 lbs.
• Clear communication in loud environments with guests, managers, and team members.
• Strong interpersonal skills and a love for making people smile.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Greet guests with warmth and enthusiasm.
• Assist in bakery-cafe areas (Production, Prep, Service, Cashier, Expo, Drive-Thru, Barista, Guest Experience Champion, QC).
• Assemble fresh salads, soups, and sandwiches with care and accuracy.
• Maintain a clean, safe, and inviting environment by following food safety standards.
• Support team success by completing cleaning and stocking duties and helping set up the next shift.

Skills

Interpersonal skills

Customer service

Communication

Flexibility

Education

Food Handler’s Card

Job description

Panera Bread is seeking a Restaurant Team Member to be the heart of hospitality, delivering warmth and great food to every guest. You’ll work across roles in the bakery-cafe—from production to service—greeting guests and assembling fresh salads, soups, and sandwiches with care and accuracy.

You will stay on the move, support a clean and safe environment, and help set up the next shift. Flexible schedule, team tips, and growth opportunities are available.