Guest Experience Cashier & POS Specialist

Westgate Resorts

Orlando (FL)

On-site

USD 17,000 - 22,000

Full time

10 days ago

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Benefits offered by this job

401(k) with Generous Company Match to
Daily Pay - AccessYour Earnings
Wellness Programs
Tuition Assistance
Employee Assistance Program (EAP)
Pet Insurance
Loyalty Discounts
Scholarship Program
Career Growth Opportunities
Community Involvement

Job summary

Westgate Resorts is seeking a friendly Cashier to greet guests, manage the cash drawer, and process payments at the resort in Orlando, FL. You will balance daily receipts, perform POS tasks, and use suggestive selling to boost guest satisfaction and sales while maintaining accurate records.

The role requires strong communication skills, physical ability to lift 35 lbs, and passing background/drug checks to work in the United States.

Qualifications

  • Must be able to lift 35lbs and work in outdoor weather conditions.
  • Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner.
  • Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
  • Required to pass a background check, drug test, and prove eligibility to work in the United States.

Responsibilities

  • Handle and balance daily receipts, including cash, checks, credit cards, and vouchers, following all accounting and procedural standards.
  • Maintain full cash drawer/bank accountability and perform POS responsibilities per company guidelines.
  • Greet guests promptly, provide excellent service, and apply suggestive selling techniques to enhance guest satisfaction and maximize sales.
  • Accurately record services rendered and maintain department records.
  • Resolve guest inquiries and complaints professionally and urgently.
  • Follow all opening, running, and closing procedures, including guest walk-out protocols.

Skills

Cash Handling
Guest Service
Communication Skills
Team Interaction

Job description

Westgate Resorts is seeking a friendly Cashier to greet guests, manage the cash drawer, and process payments at the resort in Orlando, FL. You will balance daily receipts, perform POS tasks, and use suggestive selling to boost guest satisfaction and sales while maintaining accurate records.

The role requires strong communication skills, physical ability to lift 35 lbs, and passing background/drug checks to work in the United States.

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