Guest Experience Cashier - Hospitality at a Premier Hotel

AAA Parking; Atlanta (GA); Hybrid; USD 17,000 - 22,000; Full time

Job summary

AAA Parking is seeking friendly Cashiers at the Renaissance Atlanta Gateway Hotel location to deliver exceptional guest service and manage payments efficiently. You will greet guests, answer questions about rates and options, and balance transactions while maintaining a professional appearance.

Ideal candidates are dependable, detail-oriented, and capable of handling cash and card payments in a fast-paced hospitality setting.

Qualifications

• Previous cashier, parking, hospitality, retail, or customer service experience is preferred but not required.
• Ability to accurately handle cash, credit card transactions, receipts, validations, and related records.
• Strong attention to detail and ability to balance transactions according to company procedures.
• Excellent customer service and communication skills.
• Friendly, professional, and approachable demeanor.

Responsibilities

• Deliver Exceptional Guest Service.
• Warmly greet and assist guests as they enter or exit the parking facility.
• Answer questions clearly and professionally regarding parking rates, payment options, directions, and general property information.
• Provide helpful guidance to guests while maintaining a friendly and courteous demeanor.
• Assist guests with special needs or concerns by providing thoughtful, respectful support.
• Process payments accurately using the designated cashier system.
• Issue receipts, tickets, validations, or related documentation as required.
• Balance cash, credit card transactions, and related records according to company procedures.
• Report payment discrepancies, equipment issues, or guest concerns to a supervisor promptly.
• Represent AAA Parking Professionally
• Maintain a clean, polished, and professional appearance

Skills

Customer service

Cash handling

Communication

Teamwork

Punctuality

Job description

AAA Parking is seeking friendly Cashiers at the Renaissance Atlanta Gateway Hotel location to deliver exceptional guest service and manage payments efficiently. You will greet guests, answer questions about rates and options, and balance transactions while maintaining a professional appearance.

Ideal candidates are dependable, detail-oriented, and capable of handling cash and card payments in a fast-paced hospitality setting.