Customer Service & Cash Office Clerk

Balls Food Stores

Leawood (KS)

On-site

USD 32,000 - 42,000

Full time

14 days+
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Job summary

Balls Food Stores, part of Hen House, seeks a dependable Customer Service / Cash Office Clerk in Leawood, KS. You balance cash office duties with guest interactions to ensure every transaction is handled smoothly and accurately.

Join a locally owned company with strong community roots. Grow your skills while supporting front-end operations, cash handling, and daily store activities in a fast-paced environment.

Qualifications

  • High school diploma, GED, or equivalent work experience is required.
  • Flexible schedule including evenings, weekends, and holidays is required.
  • Experience in grocery or retail environments is preferred.

Responsibilities

  • Provide friendly, professional service to guests and resolve questions or concerns.
  • Handle cash office tasks: count drawers, prepare deposits, verify cash balances, maintain records.
  • Follow cash handling procedures to ensure accuracy, security, and compliance.
  • Operate cash registers and process transactions (cash, credit, digital payments).
  • Scan items, verify pricing, and ensure accurate totals while keeping checkout speeds efficient.
  • Provide change, receipts, and handle returns/exchanges per policy.
  • Assist front-end operations including register support and bagging.
  • Maintain organization and security of cash, safe, and cash office areas.
  • Report discrepancies, shortages, or overages promptly.
  • Communicate with leadership and teammates about cash flow and operational needs.
  • Maintain a clean, organized, and safe work environment.
  • Follow company policies, loss prevention practices, and safety standards.
  • Collaborate across departments to support store operations and guest satisfaction.
  • Stay productive during slower periods by assisting with front-end or administrative tasks.

Job description

Balls Food Stores, part of Hen House, seeks a dependable Customer Service / Cash Office Clerk in Leawood, KS. You balance cash office duties with guest interactions to ensure every transaction is handled smoothly and accurately.

Join a locally owned company with strong community roots. Grow your skills while supporting front-end operations, cash handling, and daily store activities in a fast-paced environment.

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