Guest Experience Captain

ZippyApp - Recruitment Marketing; Seven Isles (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

ZippyApp - Recruitment Marketing is seeking a Captain to provide friendly, personalized service and expert menu guidance in a busy dining room. You will greet guests, describe the menu, and tailor recommendations to individual tastes.

You will coordinate with kitchen and bar teams to deliver timely service and ensure guest satisfaction throughout the dining experience. Responsibilities include taking accurate orders, handling payments, communicating allergy needs, and maintaining a clean,

Qualifications

• Describe menu and overall dining experience to guests.
• Explain food/beverage descriptions and make thoughtful recommendations.
• Communicate allergy restrictions to culinary team.

Responsibilities

• Take food and beverage orders accurately.
• Enter all orders into the POS according to standards.
• Prepare guest checks, collect payments, and enter gratuities.
• Monitor guest dining experience and address issues promptly.
• Maintain cleanliness and reset tables between courses.

Skills

Guest greeting

Menu knowledge

Upselling recommendations

POS entry

Allergy communication

Alcohol age check

Team communication

Table maintenance

Tools

POS system

Job description

ZippyApp - Recruitment Marketing is seeking a Captain to provide friendly, personalized service and expert menu guidance in a busy dining room. You will greet guests, describe the menu, and tailor recommendations to individual tastes.

You will coordinate with kitchen and bar teams to deliver timely service and ensure guest satisfaction throughout the dining experience. Responsibilities include taking accurate orders, handling payments, communicating allergy needs, and maintaining a clean,