Guest Experience Café Team Member

Panera Bread Company; Knightdale (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free meals

Team tips

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) match

Life insurance

Pet insurance

Employee assistance program

Job summary

Panera Bread Company is seeking a Restaurant Team Member to deliver warm hospitality and high‑quality food in a fast‑paced bakery‑cafe. You will greet guests, assemble fresh items, and keep areas clean and inviting while supporting teammates and daily operations.

This role emphasizes guest connections and consistent, friendly service across shifts. Responsibilities include assisting in multiple areas (production, service, cashier, expo, drive‑thru, barista) and upholding food safety standards.

Qualifications

• Must be at least 16 years old and able to lift up to 25 lbs.
• Able to clearly communicate in a loud environment.
• Strong interpersonal and guest‑focused skills.
• Comfortable multitasking in a fast‑paced setting.
• Food Handler’s Card required by law.

Responsibilities

• Execute duties for their specific areas within the bakery‑cafe (Production, Prep, Service, Cashier, Expo, Drive‑Thru, Barista, Guest Experience Champion, QC, etc.).
• Greet every guest with genuine warmth and enthusiasm.
• Assemble fresh salads, soups, and sandwiches with care, accuracy, and efficiency.
• Stay on the move – assist guests at entry, cashier, and dining areas.
• Maintain a clean, safe, and inviting environment by following food safety standards.
• Be informed about daily priorities and adapt to changes with a positive attitude.
• Support team success by completing cleaning and stocking duties and helping set up the next shift.

Skills

Customer service

Interpersonal skills

Punctuality

Flexible schedule

Job description

Panera Bread Company is seeking a Restaurant Team Member to deliver warm hospitality and high‑quality food in a fast‑paced bakery‑cafe. You will greet guests, assemble fresh items, and keep areas clean and inviting while supporting teammates and daily operations.

This role emphasizes guest connections and consistent, friendly service across shifts. Responsibilities include assisting in multiple areas (production, service, cashier, expo, drive‑thru, barista) and upholding food safety standards.