Guest Experience Busser - Fast-Paced Café Team

Beatrix - Fulton Market; Chicago (IL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Restaurant Discounts

EAP Wellness

Paid Vacation

BCBS Medical

Dental & Vision Insurance

Life Insurance

Domestic Partners

401(k)

Job summary

Beatrix - Fulton Market is seeking bussers to support our service team and ensure guests have an exceptional experience at our Chicago eateries. You will assist with bussing, barista tasks as needed, and maintain cleanliness across tables and service areas.

The role requires flexibility to work varied hours, including weekends, and a proactive, team-focused attitude in a fast-paced environment. Beatrix offers competitive benefits and opportunities for growth within a dynamic company.

Responsibilities

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist service team with all food and beverage service
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed
• Clean and reset tables and transport dirty dishes to bus tub, tray or dish room
• Available to work a variety of hours, days and shifts, including weekends
• Effectively service a minimum of an eight table section
• Safely and effectively move chairs, tables, highchairs and booster seats
• Clean and reset tables and transport dirty dishes to bus-tub, tray or dish room
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Job description

Beatrix - Fulton Market is seeking bussers to support our service team and ensure guests have an exceptional experience at our Chicago eateries. You will assist with bussing, barista tasks as needed, and maintain cleanliness across tables and service areas.

The role requires flexibility to work varied hours, including weekends, and a proactive, team-focused attitude in a fast-paced environment. Beatrix offers competitive benefits and opportunities for growth within a dynamic company.