Guest Experience Busser (Fast-Paced Cafe Support)

141 Hard Rock Cafe International (STP) Inc; New Orleans (LA); On-site; USD 15,154,000 - 20,664,000; Full time

Job summary

Hard Rock Cafe International (STP) Inc is seeking a Server Assistant/Bussers to maintain cleanliness and support guests and staff. Bussers perform table clearing, resetting, floor care, trash removal, and stock ice/products, while keeping back dock areas organized. They assist hosts and servers and, in some cafés, help with bar prep.

The role emphasizes urgency, organization, and a friendly, guest-focused attitude, with potential cross-training to servers during busy periods.

Qualifications

• Calm under pressure in a fast-paced setting.
• Strong organizational skills and attention to detail.
• Positive, guest-friendly demeanor and teamwork orientation.

Responsibilities

• Clearing dirty tables.
• Resetting tables.
• Sweeping the floor.
• Emptying trash cans.
• Stocking ice/products.
• Maintaining a clean and organized back dock area.
• Pre-bussing tables.
• Having a sense of urgency.
• Assisting and communicating with hosts, servers and other bussers.
• In some Cafes: removing ketchups; refilling guests’ drinks and setting up bar pre-mixes.

Skills

Calm under pressure

Organizational skills

Friendly attitude toward guests

Sense of urgency

Communication with hosts/servers

Education

High School diploma or GED

Job description

Hard Rock Cafe International (STP) Inc is seeking a Server Assistant/Bussers to maintain cleanliness and support guests and staff. Bussers perform table clearing, resetting, floor care, trash removal, and stock ice/products, while keeping back dock areas organized. They assist hosts and servers and, in some cafés, help with bar prep.

The role emphasizes urgency, organization, and a friendly, guest-focused attitude, with potential cross-training to servers during busy periods.